Toshiba Global Commerce Solutions, Inc.
Ismael Valdovinos has extensive experience in service delivery operations and business analysis, currently serving as the Manager of Service Delivery Operations at TOSHIBA Global Commerce Solutions, Inc. since August 2014. In this role, Ismael is responsible for deploying Oracle E-Business Suite Service modules across Latin America and overseeing the Command Center operation in Chile that services multiple countries. Previously, Ismael worked at IBM in various roles, including Service Delivery Manager, where responsibilities included maintaining service delivery standards and implementing maintenance strategies for IT equipment. Ismael also contributed to a consulting project in Tanzania, focusing on enhancing performance through technology. Educational qualifications include a Bachelor's degree in Computer Engineering, a Master's in Systems Engineering (Planning), and a Master's in Executive Management and Strategic Intelligence, all obtained from prestigious institutions in Mexico.
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Toshiba Global Commerce Solutions, Inc.
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Toshiba Global Commerce Solutions is the global market share leader in retail store technology. As retail’s first choice for integrated in-store solutions, our innovative commerce technology enhances customer engagement, transforms in-store experience, and accelerates digital transformation. Together, with a global team of dedicated business partners, Toshiba Global Commerce Solutions' advance the future of retail.