Wayne Strickland

Service Delivery Manager II

Wayne Strickland has extensive experience in service delivery and system support, currently serving as a Service Delivery Manager II at Toshiba Global Commerce Solutions since March 2014, where responsibilities include managing 25-30 service technicians and fostering client relationships to enhance hardware, software, and services. Prior to this role, Wayne worked as a System Support Representative at Toshiba, focusing on retail POS systems and installations in the Southeast. From February 1997 to March 2014, Wayne was employed by IBM, overseeing the maintenance and installation of various computer systems, including desktop PCs, servers, and networking equipment. Earlier experience includes a position as an Electronics Instructor at the Georgia Department of Corrections, where curriculum design covered electronics and computer repair.

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