Frank Hillman is an experienced Service Delivery Manager with a strong background in project management and client services. Currently serving as Service Delivery Manager II at Xerox since June 2021, Frank previously held roles such as Delivery Account Operations Manager and Service Delivery Manager II at Xerox, along with positions at Lexmark as Customer Operations Manager for significant global financial accounts. Frank's career also includes a Service Delivery Project Manager role at Unisys, where oversight of user support and field operations was paramount. Additional experience includes serving as Technical Account Manager at Egenera, Infrastructure Project Manager at ABC News, and IT Project Coordinator, showcasing a comprehensive skill set in managing technical operations and ensuring customer satisfaction across various industries. Frank holds a Master of Science in Management Information Systems from Stevens Institute of Technology, alongside several other relevant certifications and degrees.
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