Total Community Action
Sheila M. Robinson is a seasoned professional with extensive experience in community development and management, currently serving as Community Specialist III at Total Community Action since July 2019. Previously, Sheila held the position of Manager of Contract Services at the Community Council of Greater Dallas/Dallas Area Agency on Aging from November 2015 to February 2019, following a tenure as Benefits Specialist at the same organization from February 2010 to November 2015. Sheila's background also includes roles as Office Manager at Payne Memorial AME Church from October 2006 to October 2009, and Executive Director at Xavier Triangle Neighborhood Development Corporation from March 2000 to August 2005, after serving as Program Administrator at Xavier Triangle from 1995 to 2000. Sheila earned a Bachelor of Science degree in Business Administration from Xavier University of Louisiana between 1971 and 1975.
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Total Community Action
TCA addresses the needs of the poor and near-poor by providing direct assistance and the opportunity for people to better help themselves. Services to residents of New Orleans include early childhood development and comprehensive family support, workforce development, family strengthening, homeless prevention, free tax preparation assistance and financial counseling. Also, the agency offers financial assistance for utilities and home energy efficiency education. In order to promote economic recovery, TCA uses a goal-oriented intervention strategy that links soft-skills and life management training with job readiness, placement and retention services, supported by intense personal mentoring aimed at assisting clients in obtaining and maintaining employment. Our self-help strategy uses peer-to-peer support to increase the number of participants who successfully become employed, educated and on the journey of emotional and economic self-sufficiency. In addition we offer intense mentoring by a seasoned and tenured staff, expert in providing the support our service population needs to transcend their barriers; our guidance and counseling services ensure participants are linked with appropriate resources that also serve to remove or resolve barriers to employment and help clients change their lifestyles for the better.