Wing W.

Merchant Support Officer at Total Processing

Wing W. has a diverse work experience spanning from 2013 to the present. Their most recent position is as a Merchant Support Officer at Total Processing, where they provide assistance to E-commerce and POS merchants through various communication channels. Prior to that, Wing W. worked as an Operations Support Officer at NTT DATA Hong Kong Limited, handling finance operations, customer service, and creating management dashboards using Excel and business intelligence tools. They also held the role of Operation and Settlement Assistant at the same company. Before joining NTT DATA, Wing W. worked as an Operation Assistant at Octopus Holdings Limited. Their career began as a Marketing Secretary at BA Publishing Limited.

Wing W. pursued their Bachelor of Commerce degree in Marketing and Advertising from Curtin University between 2011 and 2013. In addition to their degree, Wing has obtained various certifications in different fields. They completed the "Microsoft Power Automate Essential Training" from LinkedIn in May 2021, "Learning SQL Programming," "Programming Foundations: Databases," "Scrum: The Basics," and "Shopify Essential Training" from LinkedIn in April 2021. Furthermore, Wing acquired the "Tools for Data Science" certification from IBM Skills Network in November 2020, and the "HKU_08x: Introduction to FinTech" certification from The University of Hong Kong in September 2019.

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