TotalEnergies
Laura Letellier is a professional with extensive experience in product management and customer experience enhancement in the energy sector. Since March 2021, Laura has held the position of Cheffe de Produit Offres Electricité & Gaz B2Ce at TotalEnergies, responsible for the design, development, and launch of electricity and gas offers, as well as competitive market analysis and client segmentation. Previous roles include Cheffe de projet Experience Client at TotalEnergies and project management positions at GREEN Conseil, focusing on improving customer satisfaction and implementing strategic improvements. Laura's educational background includes a Master 2 in Management Quality and Customer Relations, alongside a strong foundation in management and administration, with degrees from UVSQ and IUT Rambouillet.
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TotalEnergies
180 followers
TotalEnergies is a broad energy company that produces and markets fuels, natural gas and electricity. Our 100,000 employees are committed to better energy that is more affordable, more reliable, cleaner and accessible to as many people as possible. Active in more than 130 countries, our ambition is to become the responsible energy major.