Serhat Dereli

Serhat Dereli is a Service Desk Analyst at Totality Services since November 2022, with a diverse background in IT support and project management. Previously, Serhat served as a Project Manager at Kekik Kitchen, overseeing the establishment of an 80-person capacity organization and managing a team of 12 employees. Other relevant experience includes a role as a Junior Infrastructure Support Engineer at EPAM Systems, where responsibilities included staff onboarding and server management, and a position as an Email Developer at StoneShot, focusing on creating dynamic email campaigns. Serhat has also contributed as a Mentor at CoderDojo and held multiple roles in customer service environments, honing skills in teamwork and communication. Educationally, Serhat holds a BSc in Computer Science from the University of Greenwich and has completed A-Levels in Information Technology and Finance.