Kyler Hofton

Kyler Hofton is a seasoned Customer Success Manager currently employed at Totalmobile Ltd since February 2024. Prior experience includes serving as Premier Customer Success Manager at The Access Group, where Kyler won the FY23 Experience Champion Award in the ERP division and received a nomination in the Customer Success Division. With a solid foundation in technical support roles, Kyler effectively advanced from Technical Support Engineer to various leadership positions, including co-founding and leading the 1st Line Support Team and managing the 2nd Line Support Team. This progression demonstrates adept management of both technical and non-technical staff across diverse teams. Kyler's career began at Computacenter as a 1st Line Support Engineer after completing an Advanced Level 3 Apprenticeship in IT Software Web & Telecoms.