Lynsay McEwen

Lynsay McEwen currently serves as the Head of Customer Support Group at Totalmobile Ltd, overseeing customer support relationships and driving operational improvements since January 2024. Prior experience includes over 15 years at Sabio, where Lynsay held various titles such as Director of CX Strategy, Head of Hosted Platforms, and Support Operations Manager, leading teams to enhance customer experience across multiple platforms. Lynsay also worked at M&Co, Getronics, and Cunningham Lindsey in IT support and analytical roles. Academically, Lynsay holds degrees in Customer Contact Planning and Management from the University of Ulster and BCS Business IT with E-Business from the University of the West of Scotland.