Kahoê Guedes

Head of Customer Success at TotalPass Brasil

Kahoê Guedes has a diverse work experience in various companies. Kahoê currently holds the position of Head of Customer Success at TotalPass Brasil, where they started in February 2023. Before this, they worked as a Channel Account Manager at unico IDtech, starting in July 2021.

From August 2020 to July 2021, they served as the Head of Indirect Channel at Zenklub. Prior to that, they held a similar role at TotalPass from August 2019 to August 2020. In this position, they were responsible for training sales teams, creating marketing strategies, managing partner contracts, and developing customer relationships.

From January 2018 to August 2019, Kahoê worked as the Head of Sales Operations at Movile. Before that, they held multiple roles at Gympass from 2014 to 2018, including Indirect Channel Manager and Corporate Sales Manager for different regions.

Earlier in their career, they worked as a Key Account at Catho Online from 2010 to 2014, Key Account at Porto Seguro from 2009 to 2010, and held management positions at Uninove from 2001 to 2009.

Overall, Kahoê Guedes has extensive experience in customer success, channel management, sales operations, and key account management across various industries.

Kahoê Guedes pursued their education at Universidade Nove de Julho. From 2004 to 2007, they completed their Bachelor's degree in Administration, specializing in Marketing. Later, in 2008 and 2009, they obtained an MBA degree in Business Strategy from the same university.

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