Totem
Jane M Gross is an experienced professional in account management and client service, currently serving as an Account Executive at Totem since May 2023. Gross’s lengthy career at MetLife spanned from 1980 to 2021, holding multiple roles including National Accounts Client Service Director and Disability Service Leader, where responsibilities included managing customer inquiries and developing communication protocols for Disability products. Additionally, Gross served in various leadership positions focused on case implementation, training, and administrative guidelines at both MetLife and United Health Group from 1994 to 1997. Jane Gross holds an AAS degree in Banking, Insurance, and Real Estate from Suffolk County Community College and has further education from Muhlenberg College.
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Totem
Whether you’re a public school district or a private sector employer, we use evidence-based solutions and personalized service to help you offer better benefits for your people and your bottom line. No cookie-cutter solutions. Because no one should have to squeeze their organization into a program that was designed for someone else. No unanswered questions. Because no employee should be left in the dark when it comes to their benefits, and neither should your organization. No having to go it alone. Because no one has enough hours in the day to be their own support team, call center, IT department, and trusted advisor. Find out why all kinds of organizations, from public sector clients to Fortune 500s, rely on Totem.