Alice Bergmann is a seasoned professional in the hospitality industry, currently serving as the Venue Experience Director at Tottenham Hotspur Football Club since March 2022, where responsibilities include overseeing the customer journey and member benefits program. Prior experience at Edwardian Hotels London spans from September 2010 to May 2022, including roles such as Project Management Salesforce, Group Service Operations Manager, Central Reservations Training Manager, Guest Relations Manager, and Duty Manager, showcasing a broad skill set in project management, operational oversight, and guest relations. Alice holds a BA (Hons) in Drama Studies from Aberystwyth University and completed an Executive Leadership Course at Imperial College Business School.
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