Jean Carlos Franco

Jean Carlos Franco is a seasoned professional with extensive experience in product ownership and business analysis within the software and information systems sectors. Currently serving as a Product Specialist at TOTVS since September 2021, Jean previously held multiple roles including Product Owner and Team Leader at AMcom Sistemas de Informação, and Product Owner positions at HBSIS and Grupo Benner, where responsibilities included process mapping, requirement gathering, and system improvements for various clients. Jean also contributed to system support and user training at Simple Tecnologia while holding a Bachelor's degree in Information Systems from FURB and a Master's degree in Business Administration with a focus on Leadership, Innovation, and Management 3.0 from Pontifícia Universidade Católica do Rio Grande do Sul.