Basile Alamartine

Team Lead Customer Success Oem/isv at Toucan Toco

Basile Alamartine has a diverse work experience spanning various roles and industries. Basile started their career as the President of KSI Junior-Entreprise Centrale Marseille in 2012 and later served as the Administrator and responsible for partnership at Cercle des Associations de Centrale Marseille- CAC13. In 2013, they worked as a Business Analyst Intern at Orange Business Services, where they successfully implemented actions to increase user engagement on the website. Basile then joined Bouygues Immobilier as a Product Marketing Intern, participating in several innovative projects. In 2015, Basile co-founded MakerHero, an e-commerce web platform, where they were responsible for business development, marketing, UX, and legal aspects. Basile also worked as a Strategy Consultant Intern at Theano Advisors during that time. From 2016 to 2021, Basile was a Customer Success Manager at Pitchy, where they played a crucial role in creating and developing the Customer Success vertical, managing a portfolio of large accounts and defining the CSM playbook. Basile then joined Trustpair in 2021 as a Senior Customer Success Manager, providing guidance to finance departments of major companies. Currently, Basile holds the position of Team Lead Customer Success OEM/ISV at Toucan - Customer Facing Analytics, where they lead the customer success team.

Basile Alamartine earned a Master of Science (MSc) in Strategic Management from HEC Paris in 2014-2015. Prior to that, they obtained a degree in Ingénieur Généraliste from Centrale Méditerranée during 2011-2014. Basile'seducation journey started with studies at CPGE Lycée Champollion from 2008-2011. There is also a mention of Basile attending Lycée Fauriel, but no specific degree or field of study is provided. Additionally, Basile has obtained several certifications, including "Doing Business in Brazil" from FGV Brazil in 2015, "TAGE-MAGE" from FNEGE in 2014, and "TOEIC" from Educational Testing Service (ETS) in 2014, among others.

Links

Previous companies

Orange Business logo
Trustpair logo
Bouygues Immobilier logo
Pitchy logo

Org chart

Peers

Timeline

  • Team Lead Customer Success Oem/isv

    January, 2024 - present

  • Customer Success Manager

    February, 2022

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