Chris S.

Chris S. has a diverse work experience in various technical support roles. Chris'smost recent position was as a Software Support Analyst at TouchNet, A Global Payments Company, where they troubleshooted complex product problems, tested software issues, and utilized Jira for various tasks. Prior to that, they worked as an Inventory Technical Support at Autotrader US, providing technical support and resolving vehicle inventory issues.

Chris also has experience as a Systems Analyst at a private company, where they provided portal support, reset passwords, and offered comprehensive technical assistance for state education data reporting applications. Chris served as a Technical Support Specialist at S.P. Richards, providing 2nd tier support for web-based applications and actively managing user accounts with Active Directory.

Additionally, Chris has worked for the US Treasury in various roles. As a Tax Examining Technician, they answered customer inquiries and researched tax payer account information using AMS and Integrated Data Retrieval System (IDRS). Chris also served as an IT Specialist, providing guidance, documentation, training, and remote support for IT issues within the Internal Revenue Service. Furthermore, they worked as a Contact Representative, applying tax processing regulatory requirements and utilizing AMS and IDRS for research and account management.

Earlier in their career, Chris worked as an Application Support Analyst at The Home Depot, assisting users with portal support and migration. Chris was also a Customer Service Analyst at Wireless Generation, where they provided technical support for web-based applications and troubleshooted data upload issues.

Overall, Chris S. has a strong background in technical support, troubleshooting, and providing comprehensive assistance to users in various industries.

Chris S. attended Chattahoochee Technical College from 2008 to 2010, where they studied Computer and Information Sciences, General. Prior to that, they enrolled in New Horizons Learning Center until 2011 and pursued a field of study in Information Technology. No specific degree was mentioned for either educational institution.