Patrick Goheen, MSW, is the Director of Performance Excellence at TouchPoint Support Services, where they drive operational strategy and performance transformation across the national EVS platform. With over 20 years of experience in customer service and a proven track record in management, Patrick has held several leadership positions focused on enhancing department efficiency and exceeding customer expectations. They have managed environmental services across various medical centers and were recognized for their leadership skills and ability to foster high-performance teams. Patrick earned both a Bachelor of Arts and a Master’s degree in Social Work from the University of Arkansas at Little Rock.
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