Davis Thompson

Davis Thompson has a diverse work experience spanning several industries. Davis began their career as a Customer Service Representative at Ingles Supermarkets in 2007, where they focused on ensuring customer satisfaction and efficient checkout processes. In 2010, they transitioned to Fastenal, where they worked as a Sortation employee, responsible for accurately sorting and preparing products for shipment.

In 2013, Davis joined Phoenix Distribution & Marketing as an Order Fulfillment Associate, ensuring accurate and efficient order fulfillment and timely shipping. Davis then moved on to Uber in 2014, taking on the role of ECCO CSR, where they handled driver support and various inquiries via email.

Davis joined Barcelona Wine Bar & Restaurant in 2016 as a Server, utilizing their comprehensive knowledge of food and beverages to provide an excellent guest experience. In 2017, they joined Sports Connect as a Customer Account Representative, quickly progressing to become a Senior Account Manager. In this role, Davis managed strategic and technical accounts, generating significant revenue and assisting in the onboarding and training of new associations.

In 2022, Davis joined Tourial as a Customer Success Manager, where they currently work. The summary of their work experience showcases their expertise in customer service, account management, technical support, and team leadership.

Davis Thompson attended Woodstock High School from 2003 to 2007. After completing high school, they enrolled in Kennesaw State University, where they pursued a Bachelor of Arts (B.A.) degree in History from 2007 to 2012. In terms of additional certifications, Davis received the following: Introduction to Cloud Computing from IBM in January 2023, Responsive Web Design from freeCodeCamp in January 2023, and Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in October 2022.