Gaia Andrea Vigo

Gaia Andrea Vigo is a skilled finance and customer support professional with expertise in billing analysis and merchant operations. Currently serving as a Billing Analyst - Receivables Specialist at Tourlane since March 2023, Gaia previously held the position of Senior Merchant Support Expert - Banking at SumUp from January 2022 to March 2023. In this role, Gaia excelled in customer service by providing insightful product information and maintaining knowledge of finance and banking regulations across various countries. Prior experience includes work at Klarna in Merchant Foundation Operations, where Gaia successfully resolved customer inquiries and built strong relationships with merchants. Gaia holds a High School Diploma in Fine/Studio Arts from I.I.S. A. Volta, Pavia, and has continued education at Università di Pavia.