Tourneau is the the preeminent purveyor of fine timepieces, striving to deliver a first class customer experience. Tourneau has a retail presence of over 30 stores nationwide. For more information, please visit Tourneau.com.

Retail

Tourneau|Bucherer

Tourneau|Bucherer's headquarters in New York, NY, United States

Ira Melnitsky

Jim Bissett

Carina E.

Ashok Gandhi

Lori Passoni

Michael Chapman

Katherine Perimenis

The Sales Team at Tourneau|Bucherer is dedicated to providing an exceptional customer experience by offering expert guidance and personalized service in the selection of fine timepieces and jewelry. Comprised of skilled professionals, including brand ambassadors and sales specialists, the team fosters a welcoming atmosphere across their retail locations, ensuring customers receive tailored recommendations that meet their individual styles and preferences. Their goal is to build lasting relationships with clients while driving sales and enhancing the company’s reputation as a leader in luxury watches and jewelry.

Sales Team

The Operations Team at Tourneau|Bucherer is responsible for ensuring seamless day-to-day functionality across all retail locations and service departments. This team oversees facilities, IT infrastructure, and logistics, while also driving customer service excellence and operational efficiency. With a focus on enhancing the customer experience, they coordinate training, manage omni-channel operations, and support corporate sales initiatives to maintain Tourneau's reputation as a premier destination for fine timepieces.

Operations Team

The Leadership Team at Tourneau|Bucherer is responsible for setting the strategic vision and direction of the company, ensuring alignment across departments to deliver exceptional customer experiences. This diverse team oversees key areas such as merchandising, operations, marketing, human resources, and technology, working collaboratively to drive growth and innovation in the luxury timepiece market. They play a vital role in enhancing the company's brand presence and operational efficiency, ultimately shaping the future of fine watch retailing.

Leadership Team

The Creative and Design Team at Tourneau|Bucherer is responsible for crafting innovative visual experiences that elevate the presentation of fine timepieces across retail and digital platforms. They collaborate on visual merchandising concepts, design engaging store layouts, and create cohesive branding strategies, ensuring that every customer interaction reflects the brand's commitment to luxury and excellence. With a focus on both online and offline experiences, the team works to enhance the overall customer journey and strengthens the company's market presence.

Creative and Design Team

The Finance and Accounting Team at Tourneau|Bucherer is responsible for managing the company's financial health and ensuring compliance with accounting standards. This team oversees budgeting, financial reporting, payroll processing, and accounts payable, while also providing strategic insights for financial planning and analysis. Their work supports Tourneau’s commitment to delivering a first-class customer experience by maintaining efficient financial operations.

Finance and Accounting Team

The Customer Experience Team at Tourneau|Bucherer is dedicated to enhancing the overall client journey by providing personalized service and support across all retail locations. This team collaborates to implement best practices in customer engagement, leverage CRM tools to analyze client interactions, and ensure a seamless experience that aligns with the company’s commitment to excellence in fine timepieces. Their efforts are aimed at fostering long-lasting relationships with customers and elevating the brand's reputation in the luxury market.

Tourneau|Bucherer

Org chart

Teams

Sales Team

Operations Team

Leadership Team

Creative and Design Team

Finance and Accounting Team

Customer Experience Team

Offices

Tourneau|Bucherer

Org chart

Teams

Sales Team

Operations Team

Leadership Team

Creative and Design Team

Finance and Accounting Team

Customer Experience Team

Offices

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