Renata Custodio

Renata Custodio is a seasoned insurance professional with over ten years of extensive experience in technical insurance claims management. Currently serving as a Quality Assurance Analyst at Tower Insurance since October 2019, Renata utilizes expertise in compiling and analyzing claims data to detect trends and errors. Renata's previous roles at Tower Insurance include Senior Claims Specialist and various claims technician positions, where responsibilities encompassed providing technical support, mentoring staff, managing domestic and commercial claims, and handling customer inquiries. Prior experience includes a tenure as Food and Beverage Manager at Millennium & Copthorne Hotels, focusing on staff management and training.