Teresa Hart

Product Owner at Tower Ltd

Teresa Hart is an accomplished professional with extensive experience in the insurance and financial sectors. Currently serving as a Product Owner and Business Analyst at Tower Insurance since November 2021, Teresa has a strong background in team leadership and operational efficiency. Previous roles include Contract Service Desk Manager at FlexiGroup New Zealand, where implementation of Service Now was successfully managed, and Service and Support Manager at Fidelity Life Assurance Company Limited, overseeing service desk analysts and driving continuous improvement. Additional expertise includes application support roles at Auckland Transport and Auckland Council, with a focus on data analysis and customer service. Teresa began their career in customer service at ASB Bank and has a foundational education in Mathematics, Accounting, and Biology from Henderson High.

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