Patrick mac Manus

Patrick Mac Manus is a seasoned professional in trading operations and customer experience management, currently serving as a Trading Operations Engineer at Tower Research Capital since August 2021. Previously, Patrick held various roles at Citi from March 2010 to August 2021, including Customer Experience, Performance and Capacity Analyst, where responsibilities included managing the Glassbox customer experience management application and overseeing system performance with tools like ELK and Splunk. As Foreign Exchange Trade Floor Support Manager, oversight of critical financial systems and support teams was essential. Earlier in their career, Patrick worked at CSC as an Application Support Analyst, focusing on the development and implementation of content management systems for the pharmaceutical industry. Patrick holds a degree in Computer Systems with Business Studies from Bangor University, obtained between 2004 and 2007.