Nicole Schoepp

Nicole Schoepp has been working in customer service roles for nearly three decades, with experience in various areas such as fraud analysis, workforce scheduling, billing disputes, and real-time call monitoring. Currently a Contact Center Representative at Town & Country Credit Union, Nicole has a strong background in ensuring proper schedules are maintained, handling customer inquiries, and opening fraud cases when necessary. Nicole's educational background includes an Associate's degree in Information Technology from Lake Region State College.