Jessica Osborne

Jessica Osborne is an experienced recreation customer service coordinator with a strong background in managing staff and operations at the Town of Caledon since October 2014. In the role of Coordinator, Jessica leads the customer service team, prioritizing tasks and providing professional guidance. Previous roles include Administrator and Customer Service Representative, where responsibilities encompassed staff training, scheduling, and customer interaction. Additional experience includes a position as Seasonal Support Staff with the Toronto and Region Conservation Authority, where Jessica handled bookings and maintenance tasks. Jessica holds a Bachelor of Business Administration from the University of Guelph and is currently pursuing a Master of Business Administration at the Lang School of Business and Economics.