Elias Giannakopoulos

Elias Giannakopoulos is an experienced Information Technology professional with a career spanning over a decade in various technical support roles. Currently serving as an Information Technology Help Desk Administrator for the Town of East Longmeadow since March 2011, Elias has also held positions as an Application Support Analyst and PC Support Technician within the same organization. Previous experience includes working as a PC Support Technician for ServiceNet, where responsibilities involved setting up and repairing PC systems, as well as managing software and hardware issues within a Helpdesk ticketing system. Additional roles include Data Terminal Repair Technician for Walgreens Corporation and Helpdesk/Server Support Administrator for SysNet Technologies, where Elias provided server support for over 200 users. Elias began the professional journey at H.P. Hood as a Shipping/Warehouse Specialist and holds a diploma in Computer Information Technology from Branford Hall Career Institute, alongside an associate degree in Criminal Justice from Springfield Technical Community College.