Mel N. is an experienced professional with a diverse background in customer service, administrative support, and process improvement. Currently serving as a Department Assistant for Human Services at the Town of Lexington since September 2019, Mel N. excels in gathering user feedback to enhance town services, providing tech support for virtual meetings, and coordinating volunteer training. Previous roles include Municipal Assistant in Transportation at the same town, Customer Care Specialist at Genworth, and Rider Services Coordinator at Zagster, among others. Mel N. has demonstrated a strong ability to lead teams, manage projects, and implement effective solutions across various sectors, supported by a solid educational foundation from Delaware Valley University and Normandale Community College.
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