Diana Richardson

Diana Richardson has a background in technology and client support, with extensive experience working in both the IT and residential care fields. At Kent State University, Diana worked as a Sr. IT User Support Analyst for over 20 years before retiring. Diana also has experience as a Residential Aid at Townhall II. In addition, Diana served as a Sr. Client Service Representative, troubleshooting hardware and software issues, managing the knowledge base, and supervising helpdesk students. Previous to these roles, Diana worked as an Administrative Assistant at Mentors, Inc. Overall, Diana's diverse experience showcases their strong communication skills and technical proficiency.