Craig Lindley

Craig Lindley is a Certified ITIL v3 Expert with extensive experience in IT service management. Currently serving as the Senior Service Management Lead at Toyota Motor Corporation Australia since October 2019, Craig has previously held significant roles at Solisma, Telstra, Sensis, and other organizations, focusing on service management processes, continuous improvement, and compliance with ITIL methodologies. With a robust background that includes managing major incident and problem management processes, as well as developing business process frameworks, Craig's career spans over three decades in the IT industry, beginning with a role as a Senior Customer Service Engineer at Protech in 1990. Craig's educational background includes degrees in Electronic Data Processing and Business Studies.