Kasheena E.

KaSheena E. is a highly skilled professional with extensive experience in credit research, account management, and customer service across various industries. Currently serving as a Credit Research Analyst at Toyota Financial Services Corporation since June 2022, KaSheena E. investigates and resolves credit bureau disputes while ensuring compliance with FCRA and company policies. Previous roles include Automotive Account Manager at Sedgwick Government Solutions, where responsibilities encompassed handling vehicle repurchase claims, and Complaint Management Analyst at Synovus, focusing on customer complaints in banking services. With a background in digital banking support and retail sales, KaSheena E. demonstrates strong analytical, problem-solving, and customer service skills. Educational qualifications include a Bachelor of Science in Information Technology from Kennesaw State University and an Associate of Arts in Business Administration and Management from Austin Community College.