Loretta O.

Loretta O. is a seasoned professional with extensive experience in learning and development, human resources, and customer service across various industries. Currently serving as a Senior Learning Specialist at Toyota Financial Services Corporation since July 2024, Loretta previously contributed as a Licensed Service Agent at Simply Business and as a Retention Specialist at State Farm. Notable accomplishments include directing employee benefits programs and streamlining recruitment processes at Messe Frankfurt North America, as well as leading training initiatives and improving business processes at BDI. With a Master of Science in International Business from Grenoble Ecole de Management and a Bachelor of Business Administration in Organizational Leadership from Goshen College, Loretta combines academic expertise with a proven track record of enhancing employee performance and organizational efficiency.