Changli Sun

Changli Sun is a dedicated professional with extensive experience in business process management and platforms within various industries. As the Business Platforms Manager at Toyota Motor Europe since May 2023, Changli focuses on the integration and standardization of marketing, sales, and after-sales platforms for Toyota and Lexus. Previous roles include Business Process Manager at Etex, where a global Salesforce rollout was coordinated, and Customer Journey Manager at Viking Cruises, responsible for CRM architecture and customer journey strategies. Changli also has experience as Salesforce Project Manager at Frensworkz Software Ltd. and Business Analyst at Informa, contributing to significant projects involving CRM implementation and system optimization. Academic achievements include a Master’s degree in Innovation and Entrepreneurship from Vlerick Business School and a Bachelor of Engineering in Bioengineering from Chongqing University.