Michelle Chen is currently a Lead Researcher at Principle Partners and Business Development Manager at TPC Leadership. With a background in Lean Six Sigma methodology and process improvement, Michelle has held various roles in companies such as MetLife, GlaxoSmithKline, Shell, and TAG Heuer. Michelle's expertise in driving transformation initiatives and implementing process improvement strategies has contributed to organizational savings and a differentiated customer experience. With a degree in Business in Information System from Charles Sturt University, Michelle has a strong foundation in information technology and business management.
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