TPG TeleManagement
Chapel Black is currently a Behavioral Science Analyst at TPG, Inc. with previous experience in sales management, agency sales representation, medical reception, victim advocacy, and office clerk roles. Chapel graduated from Troy University with a Bachelor of Arts degree in Spanish and Human Services.
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TPG TeleManagement
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TPG TeleManagement provides products and services to our Fortune 500 clients, driving business performance through improved customer experience and risk mitigation. We evaluate and analyze call/chat/email interactions to unlock key behavioral and procedural drivers of sales, retention and service while creating satisfied customers.