Serena Hotels
Moiz Ismaili's work experience includes serving as the Head of IT/Senior Manager at Serena Hotels Pakistan, where they were responsible for the implementation of technology systems and the management of IT operations across 10 hotels. Moiz also worked as a Senior I.S. Analyst at Etisalat Afghanistan and as an IT Manager at Kabul Serena Hotel, where they oversaw the hotel's IT operations and provided high-level customer satisfaction.
Moiz Ismaili holds a Master's degree in Information Technology from MS IT. In addition, they have obtained several certifications, including Cyber Incident Response Management from CY4GATE, e-Tourism, Customer Care & Revenue Management from EHL, AWS Identity & Access Management, Introduction to Amazon Elastic Computer Cloud EC2, and Simple Storage Service from Amazon Web Services (AWS), Lausanne Leadership Program from Ecole hôtelière de Lausanne, and TeamMate Suite Training from Wolters Kluwer TeamMate Audit Solutions.
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Serena Hotels
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Serena Hotels has established itself as one of the world’s leading hospitality brands offering quality accommodation, unique holiday and conference solutions, cultural heritage and adventure tourism. Its collection of 35 unique hotels, resorts, safari lodges and camps, palaces and forts located in East Africa (Kenya, Tanzania, Zanzibar, Rwanda and Uganda), Mozambique and South Asia (Pakistan, Afghanistan and Tajikistan) are in some of the world’s most interesting, enchanting, historic, and exotic settings.