Harriet Kennedy

Harriet Kennedy is a Senior Delivery Manager at TPXimpact since June 2023, with extensive experience in Agile project management and operational transformation. Previously, at E.ON UK from March 2020 to June 2023, Harriet served as a Scrum Master focused on enhancing customer value through improved processes and systems for Smart meter customers. Harriet also held the position of Transformation Manager at E.ON, where responsibilities included optimizing Residential Operations and leading multiple work streams to enhance Smart metering services. Earlier roles at E.ON UK involved being an Operational Change Specialist and an Operational Excellence Expert, focusing on redesigning processes and customer experience improvement. Prior experience at the Royal Bank of Scotland Business included roles as a Lean Sustainability Consultant, Lean Sustainability Agent, and Lean Deployment Agent, emphasizing value improvement and efficiency in operations. Harriet holds a Bachelor of Business Administration (BBA) degree in Business and Finance from Nottingham Business School, Nottingham Trent University, completed in 2012.