Adam Glassner

Adam Glassner is an experienced IT professional currently serving as an Associate Network Administrator at Trace3 since October 2022. Previous roles include IT Support Technician at Michigan Turkey Producers and IT Support Analyst at Meijer, where Adam demonstrated strong organizational skills and achieved a 98% customer satisfaction score by resolving a high volume of support cases. Adam also worked at Concentrix in various capacities, including Project Ready Trainer and Tier 2 Advisor, focusing on customer support and training program development. A graduate of Waldorf University with a Bachelor's degree in Cyber Security, Adam also holds an Associate's degree in Information Technology Network Administration from Des Moines Area Community College.