Jeff McCarthy

Director, Technical Account Management at TraceLink

Jeff McCarthy, PMP has extensive experience in the field of pharmaceutical track and trace solutions. Jeff has held various roles at different companies throughout their career.

At TraceLink, Jeff served as the Director of Technical Account Management, where they provided leadership for customer and supply chain partner engagements. Prior to this role, they were a Senior Manager of Professional Services and a Program Manager, responsible for establishing a governance framework for customer engagements in the TraceLink Life Sciences Cloud.

Before joining TraceLink, Jeff worked at ArisGlobal as a Client Partner, and at Oracle as a Sr. Consulting Practice Manager and Senior Project Manager. At Oracle, they managed a team responsible for the delivery of Interactive Response Technology (IRT) web-based studies to pharmaceutical companies and Contract Research Organizations (CROs).

Jeff also gained experience at Phase Forward as a Project Manager, and at IMPAC Medical Systems as a Manager of Order Fulfillment and HL7 Interface Specialist. At IMPAC, they managed HL7 interface projects and provided end-user support for Hospital Registry software products.

Overall, Jeff McCarthy, PMP has a strong background in program management, consulting, and project leadership in the life sciences industry.

Jeff McCarthy, PMP has a Bachelor of Arts (BA) degree in Government and International Relations from Connecticut College, which they obtained from 1995 to 1999. In 1997, they also attended American University to study US Government and Foreign Relations for one year. Additionally, in 1998, Jeff participated in the European Union Program at The University of Freiburg for a brief period.

In terms of certifications, Jeff has acquired the PMP (Project Management Professional) certification from the Project Management Institute. The exact date of obtaining this certification is unknown. Furthermore, they have obtained two additional certifications from LinkedIn: "Leading a Customer-Centric Culture" in November 2021, and "Customer Service: Creating Customer Value" in October 2020.

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