Ken Hahn

Senior Manager, Customer Success Program Management at TraceLink

Ken Hahn's work experience includes positions at several companies.

At TraceLink, they started in 2017 and held multiple roles. Ken'smost recent position was as a Senior Manager in Customer Success Program Management, which they began in May 2023. Prior to that, they were the Manager of Service Products from December 2018 to June 2023. In this role, they focused on customer engagement and satisfaction for the Automated Validation Manager product. Ken also managed a global team of engineers and specialists to meet customer needs. Before that, they were an Implementation Project Manager from March 2017 to December 2018. In this role, they provided project leadership for customer and partner integrations and developed a project governance framework.

At Oracle, Ken worked from 2011 to 2017 as a Senior Project Manager in the Health Sciences Global Business Unit, specifically in Clinical Trials.

Before that, they worked at Partners HealthCare from 2005 to 2011 as a Project Specialist for Electronic Medical Record.

At IMPAC Medical Systems, Ken worked as a Product Specialist in Radiation Oncology from 2002 to 2005.

Ken Hahn obtained their Bachelor of Arts degree in Biology from Ithaca College, where they studied from 1991 to 1995. In terms of additional certifications, they have completed Six Sigma Foundations from LinkedIn in July 2021 and attended the Computerized Systems Validation & Software Assurance Week by Informa in April 2021. It is also noted that they hold an Oracle Project Management Accreditation, although the specific date of completion is not provided.

Links


Timeline

  • Senior Manager, Customer Success Program Management

    May, 2023 - present

  • Manager Service Products

    December, 2018

  • Implementation Project Manager

    March, 2017