Michael Gergely

Advanced Technical Services Engineer, Principal at TraceLink

Michael Gergely has a diverse work experience in the software industry. Michael started their career in 2002 as a Release Manager at SunGard Higher Education, where they managed teams and coordinated software releases. In 2008, they joined Ellucian as a Manager Software Configuration, where they automated the build process and led certification efforts of the development team.

In 2013, Michael joined SmartBear Software as a Level II Tech, handling technical responsibilities. Later in 2015, they joined TraceLink as a Technical Support Engineer, providing technical assistance to clients. Michael was promoted to the role of Advanced Technical Services Engineer, Senior in March 2020.

Throughout their career, Michael has demonstrated expertise in technical support, software configuration, release management, and automation.

Michael Gergely completed their Bachelor of Science (B.S.) degree in Biology, General from Evangel University between 1993 and 1996. Prior to that, they attended the University of New England from 1989 to 1991, but the information regarding the degree and field of study is unavailable. In terms of additional certifications, Michael obtained the Six Sigma Foundations certification from LinkedIn in September 2021, and the Supply Chain Foundations certification from LinkedIn in August 2021.

Links


Timeline

  • Advanced Technical Services Engineer, Principal

    March 1, 2024 - present

  • Advanced Technical Services Engineer, Senior

    March, 2020

  • Technical Support Engineer

    August, 2015