Ioanna Siontas has a diverse work experience spanning multiple industries. In 2008, they began their career as an Administrative Assistant at Christina America. From 2012 to 2015, they worked at Bummis Cloth Diapering, first as a Customer Care Representative and then as a Wholesale Account Manager. In 2015, they joined Contrôles Laurentide / Laurentide Controls as a Customer Service and Project Coordinator. In 2016, they became a Wholesale Representative at Mackage. From 2017 to 2019, they held the role of Account Manager at both SureTraxx Cash Management Systems, Inc. and NELMAR Security Packaging Systems Inc. More recently, since 2019, they have been with TrackTik. Ioanna started as a Client Success Manager, Large & Enterprise Clients and later advanced to the position of Senior Client Success Manager, handling large and enterprise clients. Currently, Siontas holds the role of Client Success Executive, Team Lead.
Ioanna Siontas pursued their undergraduate education from 2008 to 2012 at Concordia University, where they studied Community, Public Affairs, and Policy Studies. In 2011, they also participated in a study abroad program at Keele University. The specific field of study during the study abroad program is not provided.
In terms of additional certifications, Ioanna Siontas obtained a Level 1 Customer Success Foundations certification from Growth Molecules, LLC in January 2022. Ioanna also holds a Certificate of Attainment in Modern Greek, Level D, from The Centre for the Greek Language (CGL) in Thessaloniki, Greece. The exact month and year of obtaining the Greek language certificate are not specified.
February 1, 2023 - present
March, 2022
August, 2019
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