James Milburn is a Senior Customer Service & Engagement Manager at Tracr, where they focus on enhancing industry relations and delivering exceptional client service within the diamond industry. Previously, they served as an Account Manager at De Beers Group from 2019 to 2024, and as a Client Services Executive at the International Institute of Diamond Grading & Research from 2016 to 2017. Earlier in their career, James worked as a Diamond Operator and Lab Admin Assistant at Forevermark from 2014 to 2016.
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