Pranoy Ayekpam

Pranoy Ayekpam is a seasoned professional with extensive experience in operations and team management, currently serving as Senior Associate Vice President at Tracxn since May 2018. Prior to this role, Pranoy held various positions at AXA from August 2007 to May 2018, including Assistant Manager Operations and Process Lead, where responsibilities encompassed achieving team SLAs, analyzing KPIs, improving compliance and quality standards, and facilitating training. Pranoy holds a Black Belt certification in Lean Six Sigma from the Indian Institute of Management, Shillong, along with various insurance operations certifications from LOMA, and a Post Graduate Diploma in Customer Relationship Management from Symbiosis International University. An educational background in commerce from Bangalore University and early schooling at Don Bosco High School and Assam Rifles Public School further complements Pranoy's professional qualifications.