Cameron Smithson

Cameron Smithson currently serves as the Manager of Global CX Knowledge Operations at Traeger Pellet Grills, LLC, focusing on the design and strategic evolution of the company's global customer experience knowledge operations. Prior experience includes roles at Software Technology Group as a Knowledge Base Administrator, where navigation redesign improved customer support, and at Salesforce Commerce Cloud, where management of a technical support engineering team and knowledge base implementations enhanced product support efficiency. Previous positions encompass senior technical support roles at InfoTrax Systems, editorial work at The Daily Herald, content writing, design advising at Stowaway Magazine, and early career experiences in program registration and transcription at Brigham Young University. Cameron holds a Bachelor of Science in Economics with minors in Business Management and Editing from Brigham Young University.