The Training Institute offers standalone courses on mental health and continuum of care topics at its Eagan, Minn., location as well as customized on-site programs and online training series for organizations throughout Minnesota, the Midwest and nationally that are facing complex community needs that would benefit from mental health education. Popular trainings in areas like crisis de-escalation, ethics, and motivational interviewing with a curriculum of more than 40 different areas of focus. The Training Institute works with a broad audience including librarians, bus drivers, food shelf workers, transportation road crews, law enforcement, retail, grocery store clerks, museum workers, rail operators and property managers. 

Forward-thinking organizations are recognizing that working with the general public means coming into contact with society's complex problems. Their front-line employees aren't mental health experts or social workers, yet they're being asked to effectively work with everyone from vulnerable populations to frustrated consumers and de-escalate tense situations, all while carrying out their day-to-day responsibilities. Leaders recognize that they need to prepare their staff for these realities. They're turning to People Incorporated's Training Institute for customized plans and education to prepare for complex scenarios and bolster their employees' personal mental health in the face of such interactions.

Training Institute of People Incorporated

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