Pearl Stanley

Pearl Stanley has a diverse work experience spanning over 20 years. Pearl began their career at EXCEL CALLNET as a Customer Care Associate, where they handled inbound and outbound calls and assisted in training new staff. Pearl then worked at Wipro Spectramind as a Process Associate, achieving sales targets and providing quality customer service. Pearl later joined VERTEX CUSTOMER MANAGEMENT as a Sr. Executive, focusing on training and development. At IBM Global Process Services, they held various positions, including Deputy Manager and Manager, overseeing training projects and managing operations. Most recently, Pearl worked at Trainline as the Head of Operations in India, responsible for overall operations, service delivery, and vendor management. Throughout their career, Pearl has demonstrated strong leadership, project management, and customer service skills.

Pearl Stanley holds a Bachelor of Arts (BA) degree from Eastern Institute For Integrated Learning In Management. In addition to their degree, they have obtained several certifications throughout their career, including "Connected Leadership" from Yale University in May 2023, "PRINCE2 Registered Practitioner" from AXELOS Global Best Practice in November 2014, "COPC Certified Registered Co-ordinator (CSP Standard, Release 5.0)" from COPC Inc. in June 2013, and "Master Trainer : Communication, Soft Skills, Facilitation" from IBM Global Process Services in June 2010.