TRAKAmerica
Joseph K.'s work experience includes a Vice President of Strategy and Analytics role at TRAKAmerica since 2015. Prior to this role, they worked at JPMorgan Chase & Co. as a Vice President and Senior Operations Manager in Auto Finance Collections from 2014 to 2015. From 2009 to 2014, Joseph served as Vice President of Performance Management in Legal Collections at TRAK America. Joseph was also the Director of Operations in Legal Collections at Borack & Associates from 2008 to 2009. Before that, Joseph worked at CitiFinancial, NCO Financial Systems, NCO Financial, Washington Mutual, JPMorgan Chase/Bank One, and Cellular One (Southwestco) in various managerial and leadership positions.
Joseph K. obtained their Bachelor of Science degree in Human Biology from the State University of New York at Albany between the years 1992 and 1996. Joseph then pursued further education and obtained a Master of Business Administration (MBA) degree with a focus on Accounting from the University of Phoenix. Further information regarding start and end years for the MBA program is not provided.
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TRAKAmerica
Since inception in 2000 TRAKAmerica has become the premier legal network management firm serving the accounts receivable management (ARM) industry. Our clients include banks, debt buyers, government agencies, student loan providers, auto finance companies, and other financial institutions. TRAK provides a single source and cost effective solution for all client recovery strategies. Our superior network is comprised of exceptional suppliers with a proven track record of success and compliance. TRAK is committed to creating a culture of compliance throughout the organization, meeting the most stringent compliance standards in the industry. Our investment and focus on developing a rigorous infrastructure sets us apart from our competitors. TRAK has positioned itself to effectively lead change in our industry from a regulatory and customer experience perspective. TRAKAmerica also offers unparalleled analytics utilizing their proprietary FASTRAK Model. The FASTRAK model identifies accounts with the highest propensity to liquidate during the life of the treatment strategy and provides accurate cost and revenue forecasting. TRAKAmerica is the standard of excellence for clients across all stages of delinquency, providing the optimal balance of superior performance and industry leading compliance and control.