Rafael Cruz is a Customer Success Manager at Trans.eu Group. Rafael also works as a Psychotherapist at Propria., specializing in cognitive-behavioral therapy and treating adults and couples with various psychological and emotional disorders. Rafael has experience serving Brazilian expatriates in different countries. In the past, Rafael has worked as a Customer Service Representative and Traffic Controller, demonstrating excellent customer service skills and proactive contribution to operations. Rafael has a background in business development and psychology, along with experience in process analytics, customer service, and talent acquisition.
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