Jennifer Shultz-Evans is a seasoned professional with extensive experience in customer service and billing within the hospitality and travel industries. Currently serving as a Billing Specialist at Trans-System since October 2021, Jennifer previously held various roles at Holiday Inn Express & Suites Cheney, starting as Front Desk and advancing to Front Desk Lead. Earlier experience includes a role as a Customer Service Representative at Delta Global Services, where responsibilities involved passenger check-in and adherence to TSA and DHS security guidelines. Jennifer's tenure at Princess Cruises as a Cruise Vacation Planner and Direct Desk Reservations Agent highlighted skills in client relations and travel policy knowledge. Previous roles at Frontier Airlines included a Customer Service Agent and Reservations Help Desk, focusing on customer satisfaction and compliance with airline policies. Jennifer holds a Bachelor's degree from The University of Texas at El Paso.
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