Transamerica
James Neill is a seasoned financial service professional with extensive experience in customer service and team management. Currently serving as a Senior Registered Financial Service Specialist at Transamerica since August 2017, Neill previously held various roles at Empower Retirement from 1997 to 2017, including Team Lead, where managerial oversight of call center operations was key. Additionally, Neill acted as an Account Analyst, coordinating customer service representatives and overseeing service delivery, and held the role of Representative Coordinator, providing support for client service teams. Neill earned a Bachelor of Arts degree from the University of Northern Colorado from 1987 to 1993.
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