Eline Schrader

Eline Schrader is a seasoned professional with extensive experience in contract management, service design, and customer service management. Currently, Eline serves as the Contract & Change Manager for Service Partners at Transavia, overseeing contract management and ensuring alignment with service level agreements. Previous roles include Business Improvement Manager at Telfort, where Eline led the implementation of financial regulations and managed service quality initiatives, and Consultant at KPN Corporate Market, focusing on process improvement and service delivery models. Eline's career also encompasses leadership positions in call center operations at DHL Express and Gran Dorado Group, alongside foundational roles in customer service at Air Miles. Eline holds a variety of professional certifications and degrees in service management and Agile methodologies.